Occupational Associate Degree in Business Process Outsourcing (OABPO)

The Business Process Outsourcing Programme is an Applied Associate Degree which is designed on workplace competencies and recognized Occupational Standards for this particular occupation. The programme was developed through the Centre of Occupational Studies (COS) in collaboration with the Heart Trust/NTA. The programme design allows persons who in particular have prior learning, training and or certification at least Level Two of the National Vocational Qualification of Jamaica (NVQJ) in the area of study. This Occupational Associate Degree offers students workplace competencies while they are learning the discipline. The programme design combines related underpinning academic competencies with the practical occupational competencies. The programme allows for a “work-ready: and “employable” graduate who can contribute to or create value in the areas of employment.

Skills Gained

Strong written and verbal communication and etiquette in a formal business environment.

Public speaking and presentation abilities

Leadership qualities for team environments.

Awareness of globalization and cross-cultural issues.

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